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Front Desk Receptionist Job Description Resume

Key Takeaways For A Salon Receptionist Resume

The Keys to a Winning Front Desk Receptionist Resume
  • The essential sections will help the hiring manager and the resume scanners find what they are looking for
  • Your summary should help convey your friendly and positive attitude which is essential for this role
  • Make sure to quantify your accomplishments using numbers and action verbs
  • The layout of your resume speaks volumes about you so make sure to choose your header carefully

Front Desk Receptionist Work Experience Example

Front Desk Receptionist, Milton and Associates, Springfield, ILBailey & Partners, June 2017 Present

  • Greeted all clients and visitors in a friendly and professional manner and directed them to the correct office or announced them if required
  • Used a range of office technology, including Microsoft Office and multi-line phone systems, to complete administrative tasks such as answering phones and taking messages
  • Utilized a high level of written and verbal communication skills to answer customer queries received by phone and email
  • Worked independently to complete a range of administrative tasks, including sorting and distributing mail
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What Does A Front Desk Receptionist Do

The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception.

They work in various sector of the economy including: retail businesses, hotels, healthcare organizations, insurance companies, pharmaceuticals, manufacturing, automobile companies, etc.

Their job description entails providing excellent customer service to customers, guests, walk-ins, etc.

They connect and understand the guest/customer needs and refer them to appropriate units when necessary.

In a hotel, the front desk receptionist role involves crafting the guests experience: they check them in, assign rooms, and ensure luggage and needs are in the room ready.

They also ensure guest departures are smooth. They communicate with guests and customers at the highest level of hospitality and integrity, and accommodate guests special requests whenever possible.

Hotel front desk receptionists also provide housekeeping duties to ensure the front/reception area is safe and clean at all times.

They are also responsible for handling minor customer issues, resolving complaints from guests who are not satisfied with the hotels services, and escalating issues beyond their capacity to resolve when necessary in a timely manner.

They must also possess phone handling skills, ability to work under pressure, and technical skills, as well as customer service skills to be successful on the job.

Also Check: What Does Skills Mean On A Resume

The Receptionist Job Market

The median annual salary for receptionists was $31,110 in 2020.

The employment of receptionists is projected to grow 4% in the next decade. This movement is slower than the average for all occupations, thanks to the hit of the pandemic.

About 134,000 openings for receptionists are projected each year over the decade. Most of them are a result of the transition to other occupations or retirement.

Front Desk Medical Receptionist Resume Examples In 2023

Front Desk Medical Receptionist Resume Sample

According to the Bureau for Labor Statistics, job opportunities for medical administrative assistants are expected to increase by 19% by 2028. This figure reflects the growing demands on healthcare services due to an increasing senior population. This growth is substantially faster than the average across all occupations- good news for front desk medical receptionists.

Although medical receptionists can look forward to improved job prospects over the next decade, its still essential to update and polish your resume. You may still face stiff competition for the best roles, so a tailored application can set you apart from competing candidates. Below, you can download sample templates for medical receptionists of all experience levels and find advice for adapting your resume for a particular vacancy.

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Front Desk Receptionist Job Description

  • 2 + years experience as a receptionist in a professional, corporate setting
  • Proven ability to handle stress and work under pressure
  • Self-starter, organized, able to follow written and verbal instructions
  • Meet and greet all visitors, determine their needs, and direct them to the appropriate employee or location
  • Order daily lunches for staff and manage weekly lunch menu email
  • Provide administrative and clerical support to office and Human Resources team when needed
  • Answer multi-line phone system, screen and route calls as appropriate
  • Process mail and track packages
  • Handle facilities management requests and access badge tracking
  • Order office supplies, including name plates for new hires,chairs and toner for copy machines
  • Order and stock conference room supplies
  • Assist with RTD cards and parking requests
  • Event planning for company meetings and outings
  • Handle all cashiering transactions , balancing their cash float at the end of each shift
  • Respond to all guest requests and questions in a professional and courteous manner, whether via telephone or in person, providing accurate information and taking appropriate courses of action
  • Complete additional tasks as assigned from time to time by their supervisor
  • Familiarity with EMR software / patient scheduling
  • Legal filing a plus

What Should I Include On A Front Desk Receptionist Resume

When writing a front desk receptionist resume, you should normally include any past experience you have with related job duties. These can include typing, operating a multi-line phone, using email management software, and greeting customers as they enter the lobby of a business or organization. If you have not held this type of office support job before, your receptionist resume could list any previous customer service experience you may have in other areas such as retail or food service. Many employers prefer to hire receptionists who have pleasant personalities and a professional demeanor even in stressful situations, so listing any related on-the-job accomplishments can also be a plus for your resume.

Some receptionist positions may require completion of a college degree or certificate, particularly for jobs in specialty areas such as law or medical offices. Other types of businesses may offer these front desk jobs to motivated high school graduates who are able to learn the responsibilities quickly. If you have not completed a higher education degree, include relevant skills you may have learned through short-term secretary training courses. Useful skill sets often include word processing and inputting numbers with a 10-key pad on a computer keyboard.

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What Does A Receptionist Do

As a Receptionist, you will be the first point of contact for our company. Our Receptionists duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.

Ultimately, a Receptionists duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Add Contact Info To Your Resume

How To Make a Resume For a Receptionist Position | Resume Example

Next, add a contact info section to your resume if you havenât done it yet. And, if you did, check it once again!

Your contact section is the most important part of your job application. You have to ensure that it is up-to-date and error-free. Otherwise, how will anyone recruit you if they donât have your accurate contact details?

The key contact details that have to be in every receptionist resume sample are:

  • Professional email address

Pro Tip: If you have any job-related web presence, you can include some relevant links on your resume for receptionist.

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Front Desk Medical Receptionist Resume

Use this template

Why this resume works

  • As a front desk medical receptionist, customize your resume by how your work directly impacted the office through your exceptional customer service skills and understanding of medical office best practices. Cite specific data-driven examples, including process improvements and patient-centric techniques.
  • Your front desk medical receptionist resume should highlight the scope, responsibilities, and specific medical office niche experience. This will catch the hiring manager’s eye looking for that “right fit” for their company.
  • List any special skills on your resume related to the medical field like medical terminology or medical software. This sets you up for success as employers see you’re qualified for the role, especially if the job description prefers candidates with your specific skill set.

Hotel Receptionist Job Duties

Be sure to review these items and make any changes needed in order to match what a hotel receptionist will do in your company.

  • Greet all guests and assist them with check-in and check-out

  • Maintain a positive attitude and friendly demeanor

  • Respond to all guest questions and requests

  • Answer and forward phone calls

  • Manage guest bookings and reservations

  • Keep a tidy and orderly workspace

  • Assist with administrative and clerical tasks as needed

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Front Desk Receptionist Requirements Skills Knowledge And Abilities For Career Success

If you are seeking the job of a front desk receptionist, the recruiter or employer will likely require that you possess certain abilities, competence, skills, etc. as a proof that you will be effective in performing the objectives, purpose, and obligations of the position that will be assigned to you.

Shown below are major front desk receptionist requirements you may be expected to satisfy if you are seeking the role:

If you are hiring for the position of front desk receptionist, you will need to make and publish the job description to help interested individuals learn about what the role entails.

This post contains sample front desk receptionist job description that you can apply in creating a detailed description of the position in your company to enable you attract the best qualified candidates for the job.

You will also find this article useful if you are interested in the front desk receptionist career. It will help increase your understanding of the duties and responsibilities of the role.

Did this post increase your knowledge of what front desk receptionists do? Please, leave a comment in the box below. Do also discuss your job description if you work as a front desk receptionist.

School Front Desk Receptionist Resume

Front Desk Receptionist Resume Description

Use this template

Why this resume works

  • Your school front desk receptionist resume should showcase your ability to manage different projects and responsibilities and handle a high-volume customer service of diverse populations . Discuss your education field’s nuances, including best practices and communication channels.
  • Bonus: Highlight any responsibilities outside of the “normal” scope of a school front desk receptionist . This gets you noticed.

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Choose The Right Template For A Receptionist Resume

Every hiring manager receives tons of resumes every week. Guess what happens to most of them? They get shoved into a pile on the desk and never reviewed again.

No recruiter will read every resume they get. One will quickly scan it for the key points and, if it doesnât have what heâs looking for, itâll be sent to the bin. So, what can you do to get noticed? Your goal is to pick the best option from many receptionist resume templates. The one that will engage him from the first lines and help you land an interview.

A perfect receptionist resume template should go heavy on white space and use big section headings for clarity and readability. It should be tailored to the receptionist resume duties. Also, it should follow a reverse-chronological format because it helps it easier to navigate. And it should include the following sections:

  • Contact information
  • Receptionist resume summary or objective
  • Work experience
  • Additional sections like volunteering, awards, certifications, interests, etc.
  • Finally, it should also come in a supported file format. PDF should work in most cases. But, always clarify the preferred file type before you apply for a specific job.

    The Summary Section That Stands Out

    Your summary serves as the introduction of your resume.

    As many people forget names right after they hear them, recruiters pay no attention to the vague summaries.

    Therefore, its crucial to put valuable and accurate information tailored to the job description.

    You should describe your personality, skills and experience in just 2-3 sentences!

    Here is some advice on writing the perfect receptionist summary:

    • Short, easy to read and cohesive
    • Add communication and problem-solving skills
    • Emphasize quantitative data and achievements
    • Mention foreign languages that you can speak freely
    • Describe 2-3 duties/tasks that you performed in your previous position

    What to avoid in your receptionist resume:

    • Repetitions and sentences that start with I
    • Vague and useless information that tells nothing about you as a professional
    • False statements and figurative language

    Focus on building a compelling receptionist resume that will win every job!

    RIGHTRIGHTRIGHTRIGHTRIGHT

    Pro tip

    If you have no idea what to add to your summary, try brainstorming! Think of all the tasks and duties you performed and write them down. Even the details could present you as a motivated and energetic professional.

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    Read Also: Resume Of An Electrical Engineer

    Front Desk Receptionist Resume Sample

    Youre a master of organization. Instinctively, you like to think logistically. At night, right before slumber, streams of color-coded Excel tables run through your minds eye. Youve developed a healthy obsession with scheduling patterns and can remember your bosss appointments off the top of your head. Youre also a people-personwith a sparkling smile and a special talent for bringing your co-workers together. All of this should appear in one form or another on your front desk receptionist resume. And well show you how to do it.

    The general idea is to be briefdont go over one page and keep those sentences tight and brightbut still pack in lots of relevant information to help hiring managers get to know you before they even meet you. Follow these best practices, so they dont think twice about calling you for that interview:

    • Write a receptionist resume objective or career summary thats informativewith a dash of personalityand slap it up top.
    • Highlight your strongest assets, skills, and accomplishments in administrative work.
    • Avoid flowery languageand make every statement count.
    • Ensure your content and formatting are simple and consistent.
    • Give examples and dont hold back from flaunting your achievements.
    • Include any tech knowledge and precise keywords for the field youre in.

    Need more information on which front desk receptionist resume skills to include or how to write a compelling professional summary? Then review our sample front desk receptionist resume.

    Front Desk Receptionist Resume Templates

    Types of Reservation | 1-minute Tips to Highlight your Front Desk Receptionist Resume
    • Act as a backfill for team members while they are out of the office
    • Maintains and manages the relationships with multiple vendors
    • Assists the Recruiting department with the scheduling of candidates, and ad hoc projects
    • Streamline, enhance and improve on current department administrative processes
    • Strong work ethic diplomatic team and service oriented builds strong working relationships
    • Sound judgment and problem-solving ability
    • Able to exercise discretion and keep strictest levels of confidentiality
    • Must maintain regular and acceptable attendance at such level as is determined at the companys sole discretion
    • Ensures the proper company employee is notified of guest arrival
    • Maintains list of daily visitors, and notifying building security of upcoming arrivals
    • Maintains safe and clean reception area by complying with procedures and regulations
    • Assists with project based administrative tasks
    • Key point of contact for building to assist in case of a need for emergency personnel
    • Responsible for obtaining coverage when away from reception area
    • 1+ years experience maintaining a reception area
    • Positive attitude, friendly, professional demeanor and presentation
    • Intermediate knowledge of MS Word, Excel and PowerPoint

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    Choosing The Best Resume Format For Salon Receptionists

    Salon receptionists with at least a few previous positions to show will benefit from the reverse chronological resume format. This structure is based on an employment history section that showcases your relevant experience and what you learned in each role. Salon managers are most accustomed to this format, making it the best option, even if some of your experience is outside of the beauty industry.

    If you’re a recent grad looking for your first job, you may benefit from the hybrid format. This model begins with a “Skills” or “Experience” section which shows the salon manager what you bring to the role without having to attribute it to an exact job title. The hybrid format should still feature a shorter employment history section where you can list any work experience you do have.

    Resume Layout And Design

    Just like the ambiance of the salon conveys information to the customer before one hair is ever cut, the layout and design of your resume speaks volumes about your professionalism and seriousness as a candidate. Make your application stand out by creating an attractive header that contains your contact details. It’s a good idea to change your header based on the look and feel of the salon you’re applying to. This technique shows that you “get” the salon’s branding and clientele. If you don’t have time to design multiple resume layouts, a templatecan make this quick and easy.

    • Pay attention to the formatting of your resume, making sure that it contains clearly labeled section headers
    • Take into account the color scheme and branding of the salon when creating a design
    • Stick with the same one or two fonts throughout your resume
    • Crowd the page with too much text
    • Submit. a resume with typos or grammar mistakes
    • Overuse color or icons sometimes simple is best!

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