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Hostess Job Description For Resume

Hostess Job Description For A Resume

Host/Hostess Job Description | Host and Hostess Duties and Responsibilities Roles and Resume Work

Get valuable tips and advice to help you craft a strong hostess resume that stands out.

How to Get Your Hostess Resume Past an ATS

As you apply for hostess jobs, you need something to help you stand out from the competition. Providing a hiring manager with a well-crafted resume is the best way to do this. A strongly written resume explains what you can do and your background to show how you are the perfect fit for the job. Your resume can make a huge difference between getting hired and losing out on an important job opportunity.

This page contains a resume example and tips on how to write an effective resume. You can use our hostess job description for creating a resume to assist you as you begin to work on your own. Use this information as a guide to enable you to put together a resume that showcases your skills and abilities in the best light possible.

Resume Summary Profile: Introduce Yourself With Style

This section shows you off at your best and most creative. It takes the best of your professional abilities and seasons it with a taste of your personality.

A host or hostess is the face of the restaurant. Your guest interactions will leave an impression on customers. In addition to in-person greetings, you may be charged with answering phone calls or text messages to take dining reservations or answer questions about safety protocol. It is here and only here that you have the opportunity to get a little creative.

In your profile, you have about four lines in which to convince hiring managers that you are the person to create an optimal guest experience for every patron.

How do you accomplish that?

First, create a list of the top qualities that make you a great host or hostess. This list will also help you with your skills section.

Next, consider the one or two achievements of which you are proudest. Are you excellent at selling daily specials? Did you help plan special events or recommend menus for repeat customers? Were you able to reduce wait times or manage difficult situations? Highlight those here.

Use this outline to structure your profile: 1-2 sentences describing your biggest achievement. 1-2 sentences on what skills and attributes you will bring to the restaurant. A sentence on your work style or philosophy.

Be proud. This isnt the place to be shy about your capabilities.

The bottom line is that this section should answer the question: Why should I hire you?

Hostess Resume Description Step By Step

  • List your work experience in reverse-chronological order
  • Add between 3 and 5 bullet points under each job youve had.
  • Now, reverse engineer the job posting you are applying for andrite down the key responsibilities and skills that they are looking for.
  • Think of the way you have shown in the past that you can handle those.
  • In each bullet point under your past jobs, describe quantifiable achievements that correspond to the key responsibilities and skills from the job ad.
  • Use resume action verbs and avoid passiveness: You were not responsible for greeting and seating customers. You greeted and seated 200+ customers a night.

This all is called targeting your resume. And it works miracles.

Lets say the job posting describes the following responsibilities: seating, greeting, managing tables and reservations, and general dining area preparation tasks.

Take a look at these two examples:

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How To Make A Hostess Resume

Writing your restaurant hostess resume is a well-organized task like you are serving a customer. These general guidelines would help you in that.

  • Limit the resume to one page
  • Read the job posting carefully and pick the important keywords
  • Write to the point
  • Write what they want from you, not what you want them to know
  • Prioritize your strengths
  • Follow a standard layout and a structure

On average a hiring manager spends about 5-7 seconds on an application. Most restaurant chains have one recruitment manager to manage the hiring for several restaurants. They often get hundreds of resumes every day for many jobs.

If you write a long resume or you do not follow a clear hostess resume format, they will instantly reject your resume.

Who Does A Host Report To

FREE 6+ Sample Hostess Resume Templates in MS Word

Hosts report to a restaurants General Manager or a Head Server depending on the size of the restaurant. Some restaurants have a single host on each shift while others have multiple Hosts that work together to seat customers in different parts of the restaurant. They consult with the General Manager or the Head Server to determine their schedule, plan ahead for large reservations and refine their system for managing the flow of diners throughout a shift.

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Example Host And Hostess Job Description

Natsumi is hiring a skilled host/hostess for our award-winning flagship restaurant. Were currently looking for an outgoing and professional team member to greet guests, and oversee seating during lunch and dinner services. Strong verbal communication skills are required, and a host/hostess may perform additional tasks such as taking reservations over the phone and liaising with restaurant staff to ensure guest satisfaction.

Responsibilities:

  • Manage and organize incoming reservations
  • Handle and resolve customer inquiries over the phone
  • Enthusiastically greet guests, welcome them to the Natsumi space, and show them to their table
  • Seat restaurant guests and manage the restaurant seating chart
  • Communicate any important guest details to the appropriate team member
  • Assist restaurant staff by helping clear tables and taking customer drink orders
  • Maintain a positive mindset while monitoring each meal service to maximize dining flow and table turnover
  • Some physical strength is required to lift and carry items weighing up to 30 pounds.

Qualifications:

  • 1-2 years working in a high-volume fine dining establishment
  • Excellent communication skills

Retail Sales Clerk / Hostess Buffetresume Examples & Samples

  • This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members
  • Maintain a professional appearance at all times, clean and well groomed as per standard
  • Know and adhere to all pertinent company and department policies and procedures
  • Store and maintain all equipment in proper fashion
  • Greet guests as per standard
  • Answer phone calls and use proper etiquette per standards
  • Enter all POS transaction accordingly
  • Set up and maintain work area per standard
  • Exhibit a good attitude toward guests and fellow cast members
  • Answer all guest questions
  • Assist others in the buffet when needed or directed
  • Must maintain ongoing awareness of safety and needs to respond to emergencies accordingly
  • Required standing and walking for extended periods of time
  • Assist in the display and placement of all merchandising items within the retail shop while cheerfully assisting shoppers and processing purchases
  • Using proper sales techniques to achieve sales goals and contribute to the profitability of retail outlet
  • Knowing features and benefits of merchandise in the retail shop and are familiar with merchandise offerings in all outlets
  • Maintaining product knowledge of gaming facility events, activities, and amenities around the facility to ensure personalized guest services

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How To Choose A Hostess Resume Format And Design

As the face of the restaurant, you know how important first impressions are. You need to look the part when you go to work since you are representing the entire establishment. The same goes for your professional resume. It is the first indication hiring managers will get about who you are.

If you dont have a professional email with a format such as , you should sign up for one. Do not use the funny email you acquired in middle school.

Your layout needs to be neat, clean, professional and legible. There are several rules of thumb to follow to make sure you get there.

  • Maintain standard margins and vary line lengths to avoid large, univiting blocks of type.
  • Make sure your contact information stands out.
  • If you are using two pages, dont split a section in the middle unless absolutely necessary.
  • Keep color to a minimum. A small flourish is fine.
  • Use only one or two easy-to-read fonts.
  • They may seem dull, but standard section headings are the way to go. Recruiters wont spend a lot of time trying to guess what your cute names really mean.
  • Within those parameters, you can still show your individuality. For some great examples, check out our resume templates in four categories: Professional, Creative, Simpleand Modern.

    Host / Hostess 59th St / Lex Restaurantresume Examples & Samples

    Marriott Interview – Restaurant Hostess
    • Commitment to building customer relationships and loyalty through personal interaction
    • Communicates customer requests or concerns and service flow issues with servers and manager on duty
    • Demonstrate knowledge of store products and services and use this knowledge to build sales
    • Effectively manages customers and seats guest at clean tables
    • Knowledgeable of servers’ duties and responsibilities, table numbers and station assignments
    • Answers phone and records reservations
    • Follows Food Safety standards and maintains work area and equipment in accordance with Health Department standards
    • Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area
    • Enjoy meeting and interacting with customers demonstrates an energetic and positive attitude
    • Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
    • A team player who possesses the ability to work in a learning environment
    • Ability to communicate effectively with customers, peers and management
    • Experience in the Restaurant industry preferred

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    Is A Photo Required In The Hostess Resume

    A photo is not required unless they specifically mention you to attach one in the job description. Most organizations do not request a photograph.

    In fact the majority of US companies are strict about their policies on attaching a photo on a resume based on the grounds of discrimination.

    For the safe side, do not put a photograph in the resume.

    Hostess Job Description Example/sample/template

    The various responsibilities, tasks, and duties of a Hostess is given in the following job description example:

    • Keep the customers as comfortable as possible
    • Act as an intermediary between the kitchen and restaurant staff
    • Monitor the status of each table and provide guests with the menu
    • Welcome and lead guests to their tables
    • Answer phone calls and take reservations
    • Provide report on the daily activities in the facility
    • Make guests comfortable while waiting for their orders
    • Assist in table clearing as occasion demands
    • Proffer appropriate seating arrangements
    • Take orders and present menus
    • Ensure sufficient quantity of menus that will be enough to cater for available guests
    • Relay customers orders to the kitchen staff and ensure that they are filled accurately and timely
    • Make reservation arrangements
    • Ensure that work area and tables are clean and organized
    • Ensure maintenance of both interior and exterior environment of the hotel / restaurant

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    Next Createa Hostess Skills Section On Your Resume

    Your resume’s skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven’t started your job search yet, you can look over resumes to get an idea of what skills are the most important.

    Here are some tips to keep in mind when writing your resume’s skills section:

    • Include 6-12 skills, in bullet point form
    • List mostly hard skills soft skills are hard to test
    • Emphasize the skills that are most important for the job

    Soft skills are also valuable, as they’re highly transferable and make you a great person to work alongside, but they’re impossible to prove on a resume.

    Example Of Hostess Skills For Resume

    Spa Hostessresume Examples & Samples

    Restaurant Hostess Job Description Resume
    • Assist management in any way possible to assure the cleanliness, orderliness, and service success of the Hualalai Sports Club & Hualalai Spa and its programs
    • Responsible for completing and ensuring compliance of all daily opening and closing procedures and assigned maintenance of the following areas
    • Spa experience is preferred

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    Scan The Hostess Job Description For Resume Ideas

    Not sure what you need to include on your hostess resume? The job description for the hostess job you want is a great place to go to for inspiration because itll give you an idea of what traits the employer is looking for in the ideal candidate.

    Read through the job description and take note of the keywords used to describe the work youll be doing and what is expected of you.

    Does the job listing use specific verbs, adjectives, or occupation-specific nouns? Pay attention to these details and then use the same language in your resume.

    Heres an example of a hostess job description that features some relevant keywords:

    This description makes it clear that the employer is looking for someone who is attentive, professional, and able to make customers feel welcome at their establishment. A candidate for this particular position should incorporate the words attentive and friendly into their resume to catch the hiring managers attention.

    Here are two examples of how to mirror the language in this hostess of the job description on your resume:

    • Provided attentive and professional customer service and fostered warm relationships with repeat customers.
    • Greeted guests with a friendly smile, creating a warm and welcoming environment

    What Do Recruiters Look For On A Hostess’s Resume

    Ans: A hostesses resume should reflect their excellent customer service experience working in a restaurant. This will help the resume get shortlisted for an interview. In fine dining restaurants, they have strict protocols and regulations. The hostesss resume should reflect that the candidate can quickly work under pressure and multitask efficiently.

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    Examples Of Work Experience For Senior Hostess

    This is an example of a work history section for a senior hostess job

      Performed all hostess duties in an efficient manner

      Managed the computer system for taking down customer orders

      Managed the dining room capacity for daily demand

      Contributed to increasing the customer satisfaction ratio by 25% and Google review score to 4.8/5

      In-depth knowledge of the menu resulted in a 15% reduction in lead time

    As a senior hostess, you should showcase how you managed the restaurant premises and how your expertise resulted in increasing efficiency at the workplace. Also, use numbers whenever possible to quantify your achievements.

    Should You Start With Education Or Work Experience As A Hostess

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    Education is not the critical factor when it comes to shortlisting your hostess resume. Your experience is the most important consideration here.

    Therefore, start with the experience section.

    However, if your strength is education and you do not possess much experience, you may consider starting with the education section.

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    What Makes A Great Hostess Resume: Key Takeaways

    • Choose a resume layout that sends the right message across and fits your current career situation
    • Create a resume header that shows your desired job title, and easy to find contact numbers
    • Be specific about your experience, accomplishments and future goals in your summary
    • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience
    • List soft skills backed by examples
    • Add all of your technical skills and certifications that you have and match the job description
    • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.

    Employment History Resume Sample For A Hostess: Your Skills Will Lead You Higher

    Perhaps you are looking to move up from a casual dining restaurant to something more upscale. Maybe you are ready to begin a career, or move from one service industry position to another. No matter the case, the message you want to send in your work experience section is this: I can do the job. I can learn and grow and handle responsibility.

    The key to this is to think of your employment historyas a story. Describe each job , in terms of what you accomplished and what attributes you used to get there. In your first job, you completed basic tasks, and as you moved up, you learned and gained new skills. Try to show that as you compile your employment history section.

    Instead of listing responsibilities, tell about achievements. Use strong action verbs and data whenever possible. Each bullet point should include new information since a resume should be at most two pages, you need to make the most of each line. Consider times you went above and beyond your job description to enhance the restaurant. Did you make a suggestion that improved flow in the dining area? How about pitching in by offering to sanitize between customers, printing up paper menus or creating a QR code system for menus to ease the transition to touch-free ordering?

    Focus on customer-related accomplishments and attributes first. Back-of-the-house skills are secondary.

    Take a look at the hostess employment history sample below :

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    Hostess Resume Objective Samples

    See the good example? The candidate doesnt have a wealth of experience, but she still manages to set out the key hostess skills that promise to deliver value.

    The bad example? Filled with empty adjectives that anyone can use.

    Avoid that on your resume for hostess jobs. Think of how you can make your experiences and characteristics relevant.

    If you dont have much of related experience, highlight your accomplishments from other jobsor as a student.

    Hostesses must talk to clients all day. Show the hiring manager you have things to talk about. Even if youre only starting out.

    Expert Hint: To save you rewriting, write your hostess resume profile at the very end, once you have thought about and written out all your relevant experience and hostess skills.

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