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Receptionist Job Description Resume

Receptionist Skills Involving Technology

How To Make a Resume For a Receptionist Position | Resume Example

Technology has transformed the job of a receptionist. Todays front-office and administrative professionals must be proficient in social media and calendaring software. Some may be called on to direct the work of interns and handle employee expenses. To support remote work arrangements, receptionists are using videoconferencing and collaboration software such as Google Docs, Zoom, Slack and Microsoft Teams. They’re also being asked to teach these tools to other staff members.

According to Robert Half research, tech-savvy receptionists are in high demand. Top candidates often possess a bachelors degree and are well-versed in database management, Microsoft Office, cloud-based tools and receptionist software, including VoIP, scheduling, and visitor and delivery management. Being bilingual may lead to a higher salary.

How To Get Your Front Desk Receptionist Resume Past An Ats

Job hunting has always been a challenge, but it requires even more sophistication now that most companies use applicant tracking systems. An ATS scans each resume for important keywords, and only allows the strongest resumes to proceed to the hiring manager. To give yourself the best chance of gaining a call back and interview, youll need to have the knowledge of what to look for and how to craft a savvy resume.

When you apply for a front desk receptionist position, its necessary to include the keywords that the ATS is scouring for. You need to utilize the front desk receptionist job description for a resume that prompts the ATS to send you through. Our example applicant uses several instances of relevant keywords, including strong communication and ability to use a multiline phone system. She doesnt use keyword stuffing, which is helpful for passing through an ATS.

Youll notice that the applicant uses a standard font and size. Although it can be tempting to freshen up your resume with eye-catching typeface, its usually best to stick with what works. Reliable fonts such as Times New Roman or Arial are ideal for professional resume writing, and an ATS is more likely to accept them.

With the tips and advice available here, youll gain the tools you need to craft a professional, attention-grabbing resume. Following the formula for resume writing can be challenging at first, but youll improve by following a strong example.

Telephone And Front Desk Reception

Receptionists are the first people to greet clients via both telephone calls and visits to the business. Their responsibilities associated with telephone reception duties include answering incoming calls, taking messages, directing calls to the correct party, checking voicemails and returning missed calls. Receptionists may also answer general questions that clients and vendors have about the business.

When a client or vendor is visiting the business in-person, a receptionist greets the visitor and directs them to the proper location. A receptionist may also ask the visitor to wait in the lobby while they contact the correct party to escort the visitor. The receptionist may also maintain the guest logs.

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Edit And Proofread Your Receptionist Resume

This might be the most obvious step in the entire process, but its one that far too many people overlook. A few typos or spelling errors might not seem like a big deal, but recruiters will take it as a sure sign of carelessness. When competition for a position is fierce, you cant afford to put yourself in a hole. Re-read the document several times before sending it, and take advantage of our quick and easy resume checker to spot pesky issues concerning consistency, active voice, resume length, and more.

More On How To Hire A Receptionist

Resume For Doctors Office Receptionist / Executive Receptionist Resumes ...

You aren’t alone when it comes to looking for help to manage the rising workloads that come with today’s accelerated pace of business.

Find out more about the trends shaping the hiring market for administrative professionals and check out starting salaries for receptionist and front desk coordinator roles, including salary ranges fine-tuned to your location in the latest Robert Half Salary Guide.

Also, consider engaging the services of a talent solutions firm, like ours.

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Key Points From The Blog

  • Receptionist responsibilities include greeting visitors and directing them to the appropriate offices, receiving emails and phone calls, forwarding essential calls, and maintaining stock inventory.
  • The job description for receptionist will mention the most valued skills that the companies want in their candidate.
  • Effective communication skills, ability to multitask, interpersonal skills, and mail management are some of the top skills for a receptionist.
  • Receptionist job description mentions the job overview, responsibilities, and requirements that you can read to understand what the company is looking for in a suitable candidate.
  • The minimum educational qualification mentioned in the job description of a receptionist would be a high school diploma or a degree in business administration.
  • Top companies prefer candidates who are proficient in using MS Office and CRM software.
  • The average annual salary of a receptionist is $47,274 for an entry-level professional in the US.

If you want professional assistance related to the receptionist job description or seeking any help for career-related issues, go to Hiration’s Career Activator Platform, which offers 24×7 chat help. Alternatively, you can write to us at .

Top Receptionist Skills And Qualities

Hirers spend an average of 6 seconds to screen one resume. With this, how can you make sure your resume passes the 6-second test? Likewise, companies use ATS to screen resumes, so, you must fill yours with the right keywords. Another way is to check these top skills and put them on your resume.

Receptionist skills and proficiencies:

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How To Write A Receptionist Job Description

An extraordinary receptionist is essential to smooth-running business operations. Youll need to write a brief yet engaging job posting to attract a pool of highly qualified candidates. Its best to have a clear understanding of the roles requirements and how the new hire will contribute to your team on a daily basis. Start by sharing some background about your company and its mission. Next, describe the jobs qualifications and responsibilities, using succinct, bullet-pointed summaries. The candidate should get a good sense of what the culture is like and whether or not they would be a good fit. Adapt the template below to fit your open position.

Using A Front Desk Receptionist Job Description For A Resume

Front Desk Receptionist Duties | Hotel Training | Front Desk Clerk

Its important to keep in mind that no two jobseekers possess exactly the same background or skill sets. Your unique work history and personality traits will set you apart from the crowd, but its vital to remember that a set of common skills, duties, and certifications apply to all qualified candidates. Potential employers will actively look for these desirable traits and experiences.

Front Desk Receptionist Summary

When crafting your summary, be sure to include your most important accomplishments that will directly help you be successful in your new position. The list should be relatively short and no longer than a few sentences. Using six sentences is a safe guideline to abide by, and its a plus if you include ATS-relevant keywords. Whenever possible, showcase your accomplishments using metrics and provide an example of your strong customer service skills.

Front Desk Receptionist Education & Certification

Education for front desk receptionists varies depending upon company preferences. For most receptionist roles, a high school diploma is an acceptable level of education. If you have an associate degree or bachelors degree, this is certainly helpful. When writing about your education level, include your school and year of graduation. Theres no need to include your GPA, but its worth mentioning if you achieved any special honors, such as top 10% of your class.

Front Desk Receptionist Duties & Responsibilities

Front Desk Receptionist Skills

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Medical Receptionist Resume Examples For 2022

A medical receptionist may not be the first person who comes to mind when people think about healthcare. However, these individuals are much more important than one might realize. Medical receptionists serve as the gatekeepers of healthcare and deal with the front-line interpersonal communication with patients, conduct administrative duties of a medical establishment, and ensure the office’s overall efficiency.

If you’re seeking a position as a medical receptionist, you’ll want to write a resume that emphasizes your ability to serve as the first point of contact. If building or updating your resume seems like a daunting challenge, rest assured that we’re here for you.

We’ve done the research for you and discovered the best strategies and tips to guarantee you’ll have the best chance of securing an interview and landing a job. It starts with a well-crafted resume, so keep reading to view these five medical receptionist resume samples.

Resume Examples

Why this resume works

  • In the career summary for your medical receptionist resume, note the number of years of experience you’re bringing to a new position.
  • This will be one of the first things to catch the employer’s eye as they’re looking for assurance that you can handle the medical office’s busy and stressful inner workings.
  • Writing resume summaries isn’t easy, but it helps to look through examples and review well-written inspiration. It also helps to know the basics, like when to include a summary .

What Are The Skills Required To Be A Receptionist

Since receptionists are the first point of contact, they need to possess several skills that would make them warm and welcoming to visitors. It includes personality traits as well as technological knowledge.

Some common skills that you must imbibe if you wish to grow in this profession are mentioned below:

Communication

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Qualifications Of A Great Receptionist

How can you tell youre fit to be a receptionist?

Before applying, you must check the job qualifications and requirements first.

You must be at least a high school graduate. Any related experience is a plus. Further, great receptionists have excellent communication skills . While greeting visitors, you must have a positive attitude and a strong work ethic.

Resume Examples & Samples

Legal Receptionist Resume Sample / Receptionist Job Description Salary ...
  • May provide basic clerical support for others, including copying, collating, faxing, distributing, and maintaining files
  • May receive cross-training and assists with other operational functions as required
  • Basic concepts, principles and practices of excellent customer service
  • Correct use of grammar, punctuation and spelling
  • Operating standard office equipment and using required software applications
  • Work under pressure, handle stressful situations, and respond to customers in a calm and professional manner
  • Establish and maintain effective working relationships with others

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How To Get Your Receptionist Resume Past An Ats

Your goal is to create an impressive resume that will catch a hiring managers attention and lead to an interview. However, you may have an additional obstacle to clear before your resume even lands on a hiring managers desk: a computerized Applicant Tracking System. Many companies are utilizing this technology to complete an initial screening of submitted resumes before sending them along to the hiring manager.

The good news about preparing your resume to pass an ATS is that many of the steps are things you would be doing anyway to improve your resume. Youll need to eliminate spelling mistakes and grammatical errors since they can confuse an ATS. Its also important to make sure your document is easy to read by choosing a standard professional font and using a clear format. This will increase your chances of impressing both an ATS and a hiring manager.

There are a few additional steps to take to optimize your document to earn an ATS programs approval. Most systems search resumes for specific terminology and keywords, so you should use a receptionist job description for a resume to make sure you include the right words at the correct frequency. Not sure what keywords you should use? Try feeding several receptionist job listings into a text analysis program, such as one that creates a word cloud. The results can help you easily see likely keywords.

Additional Sections To Take Advantage Of

At this stage, if your resume is already a full one-pager, you can just skip this section altogether.

If, on the other hand, youve got some space left , you can make use of these extra sections to give your receptionist resume an edge:

  • Awards and certifications. Are you certified in office management? Do you have any awards for excellent performance in any of your previous roles? These are definitely things you should include in your receptionist resume.
  • Languages. Whatever your position might be, knowing an extra language or two can always come in handy.
  • Volunteer experience. Volunteering can be a great way to show you also care about giving back to the community. If youre a recent graduate, volunteering experience can also show employers that youre familiar with hard work.
  • Internships. Got any past internship experience? Make sure to include that in your resume, along with your main tasks and achievements there.
  • Hobbies and interests. Show the recruiter who you are outside of work. Who knows, maybe itll help you establish rapport with your interviewer!
  • The thing about extra sections is that they work on two levels: if youre lacking work experience, they can definitely help you land an entry-level job, whereas if youre experienced in the field, they can set you apart from other applicants with similar work experience and skills.

    Here an example of how extra sections should look in a receptionist resume:

    Examples of Extra Sections

    Volunteer Experience
    Languages

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    Key Takeaways For A Salon Receptionist Resume

    • The essential sections will help the hiring manager and the resume scanners find what they are looking for
    • Your summary should help convey your friendly and positive attitude which is essential for this role
    • Make sure to quantify your accomplishments using numbers and action verbs
    • The layout of your resume speaks volumes about you so make sure to choose your header carefully

    Receptionist Job Description Template

    The Keys to a Winning Front Desk Receptionist Resume

    Your receptionist is usually the first person clients meet when they enter your office, so its important to make the right first impression. After all, clients are put at ease when they see office staff who are courteous, professional, and able to handle multiple tasks with ease.

    If youre looking to find the right fit for your office, it all starts with a job description that clearly describes the position you want to fill. This is especially true when it comes to describing the receptionist duties and skills for your position. After all, this is one of the first sections that a candidate reads to see whether its worth their time to continue on. So whether youre crafting a front desk receptionist job description or a hotel receptionist job description, its important to make sure that the duties and skills clearly reflect the day-to-day tasks to be performed.

    The downloadable job description template below is not only crafted with optimized keywords, but it also has tips on how to best tailor it to your needs. If youd like more ideas on how to make your job description stand out, you may want to browse some of the current receptionist job postings on Monster.

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    Land Your Receptionist Job

    Theres a basic roadmap all job seekers should follow in creating the perfect receptionist resume. It looks something like this:

    • Choose the format that works for your career path
    • Create a header with contact information
    • Write out your work experience with strong, active language
    • Include your hard and soft skills
    • Create customized versions of your resume for every job
    • Revise and proofread

    Once youve followed the steps above and completed your resume, give yourself a hearty pat on the back. All this hard work should pay off in the form of greater attention from recruiters. Before you know it, you will have landed your next job!

    Contact Info And Header

    At the top of your resume, you need to lay out your name and contact information. This brief header will act as a business card, letting people know immediately who you are and how they can contact you. Stating this information clearly at the top of the page, as seen in our numerous resume samples, will make it easier for recruiters to spot and file your resume.

    In 2022, the header for a receptionist resume should include:

    • A professional social site, like LinkedIn, if you have one

    To make it as easy as possible for recruiters to contact you, its important to make your header stand out. You can do this by increasing the font size for your name, using a splash of color, and/or bolding labels like phone and email.

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    Using A Receptionist Job Description For A Resume

    As a receptionist, you will likely be part of a pool of jobseekers who come from a variety of professional and educational backgrounds, but despite these differences, there are still some vital industry-standard skills and qualifications employers expect to see on your resume.

    Receptionist Summary

    If your resume starts off with an old-school objective statement, its time for an update. The professional summary section is your marketing pitch, and your goal is to show the reader the level of value you would bring to the company. You dont need to be overly detailed rather, use a few sentences to cover your most relevant and impressive qualifications. Important areas to mention include customer service, communication, professionalism, and organizational skills.

    Receptionist Education & Certification

    Receptionist Duties & Responsibilities

    The receptionist often serves as the face of a company he or she is responsible for interacting with clients, greeting guests, and facilitating communication between internal and external parties. As such, its essential to use your resume to draw attention to your customer service and communication abilities to help the hiring manager feel confident that you would represent the company in a positive and professional manner.

    Receptionist Skills

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