What Does A Medical Administrative Assistant Do
Medical administrative assistants perform the day-to-day office functions of a medical practice in physicians offices, hospitals and other healthcare environments. They are the interface with patients when they schedule appointments and the first face a patient sees when they arrive for their appointment. But medical administrative assistants do much more than provide a pleasant waiting room experience. They also:
- File insurance claims
- Check patients personal information to ensure it is up-to-date
- Compile medical records and charts
- Pass lab results to the appropriate medical professional
Healthcare professions are high-growth opportunities and medical administrative assistants are no exception. The need for this entry-level role is expected to grow 18% in the next decade, the U.S. Bureau of Labor Statistics predicts.
Corrected Medical Assistant Resume Summary Example
“Detail-oriented Medical Assistant with more than 5 years of experience working in a medical office performing administrative tasks and assisting in patient record-keeping and scheduling. Specialized in medical administrative technologies that help automate essential front-end tasks.”
Why is this better?This corrected example offers more specific information in regards to the number of years the applicant has worked in the field and the types of responsibilities they have specialized in .
How To Write A Medical Assistant Resume
To secure a position as a medical assistant, you need to craft a winning resume. The hiring manager is specifically interested in an aspiring medical assistant candidate that includes the required requirements on their resume. Things such as education level, professional skills, and medical assistant job experience are very integral in this position.
Below are some of the things you should carefully and intelligently include in your medical assistant resume :
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Outpatient Medical Office Assistantresume Examples & Samples
- Work requires ability to type simple forms and letters, and communicate at a level normally acquired through completion of high school
- Work requires approximately three to six months on the job experience to learn departmental operations and become familiar with computer systems and procedures
- Work requires the interpersonal skills to greet patients and obtain routine factual information and respond to routine inquiries
- Work requires analytical ability to organize work in order to perform multiple functions for the department
- Work requires basic medical training
- Needs to know how to take vital signs and familiar with medical terminology
- CNA, PCT or EMT training preferred
Responsibilities For Medical Assistant Certified Resume
- Communicate effectively with others, manage multiple priorities and tasks, and maintain attention to detail
- Excellent phlebotomy and basic medical assistant clinical skills
- Excellent communication and people skills. Customer/patient service orientated
- Able to resolve most questions and problems using critical thinking and conflict resolution skills
- Applies specialized training and paraprofessional MA skills to serve patients and assist professional staff
- Communication skills using appropriate medical terminology
- Prior experience in and ability to use Electronic Medical Record systems
- Communicates effectively with patient and families
- Communicates effectively with hospital staff
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Experience For Administrative Medical Assistant Resume
- Experience performing CLIA-waived testing
- Experience working within a large complex, healthcare setting
- Communicates with the physician/ARNP/PA regarding patient needs, results as needed as evidenced by patient/staff feedback and the Medical Office Manager
- Collaborates with other clinical staff members to ensure the patients well/being as evidenced by patient/staff feedback and Medical Office Manager
- At least six month experience in a medical office or hospital setting
- Prior authorizations for medications and procedures for pre-liver transplant, and Fellows patients
Responsibilities For Prn Medical Assistant Resume
- Promote harmony, teamwork, leadership and good supervisory and employee relations through example
- Demonstrate professional communication with patients, families and other members of the healthcare team is required
- Initiate and manage insurance prior authorizations for prescribed medications and ancillary testing
- Demonstrates knowledge of EPSDT and VFC policy and procedure
- Phlebotomy experience highly desired
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Medical Assistant Basic X
- Provides communications support by answering the phones and providing answers to Cast Member questions or directing their calls appropriately
- May work with Cast Members to schedule clinic appointments
- Monitors incoming messages and voicemail to provide timely responses to inquiries
- Scans and indexes incoming documentation received electronically or during face-to-face
- Graduate and Certificate from approved program in Medical Assistant training > BXMO license for basic X-ray excluding head X-rays
- Flexible work schedule including working evenings, week-ends, Holidays and occasional overtime
- Effective communication as demonstrated through strong verbal, written and interpersonal skills
- Exceptional customer service and time management skills
- Demonstrated ability to work closely with management team to achieve business goals and strategies
- High School diploma or Equivalent, MA Certification, and Basic X-ray License is a must
Responsibilities For Medical Assistant / Lpn Resume
- Valid drivers license and a clean MVR
- New Patients: Make patient chart, order all Medical Records. Obtain prior diagnostic studies
- Perform EKGs, medication prior authorizations, medication refill requests, patient scheduling and other supportive services as needed
- 2) Organizes and prioritizes daily work to ensure patient’s needs are met and provider schedules run efficiently
- 2) Organizes and prioritizes daily work to ensure patients needs are met and provider schedules run efficiently
- Functions as a collaborative team member demonstrated commitment to group goals and teamwork
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Medical Assistant/ Medical Secretary
Scheduling appointments, answering phones, insurance verification, ordering supplies, collecting copays, greeting incoming patients, scheduling procedures.
- Rooming patients, vitals, obtaining history, ordering lab work and procedures, administering vaccines, obtaining test and lab results, contact with triage and ER when sending patients to hospital.
- Setting up and assisting physician with procedures. Labeling specimens and ordering testing.
- Specific experience with Leep, Essure, Colposcopies, Biopsies, Urodynamics, IUD placement and removal, excisions, GYN and OB exams
- Super User with Epic EMR.
- Travel to separate satellite office with physicians at least twice per week. Act as secretary and Medical Assistant.
Uses And Purposes Of Medical Assistant Resume
A medical assistant resume is a piece of document or tool that can be used for applying for a job as a medical assistant. Professional medical assistants always update their CVs so that they can find or apply for better jobs. For novice job seekers, things may get tricky. For them, it is important to have well-crafted CVs. But, the problem with the novice personnel is, they do not have much knowledge in crafting their resume. This is why they fail to come up with something impressive to show to their potential employers. Find online resume sample to write your resume for a medical assistant job with precision. You can also see the Job Resumes.
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Use Action Words To Make Your Medical Assistant Resume Pop
you want to separate your resume from the competition, which means using power words to make your achievements stand out, such as:
- Relevant Courses: Public Health, Introduction to Healthcare Informatics, Research Methods in Healthcare, Occupational Psychology
Now, you may have some further questions that need answering. Here are the answers to some of the most frequent questions that we get:
- What if I havent completed education yet?
Regardless of whether youre a graduate or still studying, you should still mention every year of education to date
- Should I include my high school education?
The general rule is to only include your highest education. So, include your high school education if you dont have a relevant degree
- What do I put first, my education or experience?
Experiences are the priority, so those go first. If youre a recent graduate, you will likely need to start with education
Need more advice? Check out our guide on how to list education on a resume.
Example Of An Effective Work Experience Entry
Medical Assistant | Happy Hearts & Lungs
Chicago, IL | November 2016 to December 2020
- Worked alongside a team of 30+ medical professionals, organizing department-wide meetings and maintaining appointment schedules.
- Reduced employee onboarding costs by 15 percent after implementing a new digital onboarding platform that enables virtual orientations and check-ins.
- Reacted calmly and assumed a role of leadership in emergency situations when other medical professionals were unavailable.
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Use A Professional Medical Assistant Resume Template
Research has shown that an average job opening gets 250 resumes.
The hiring manager wont read all of them. Hell be looking for reasons not to.
Poor formatting of your medical assistant resume might be that very reason.
Avoid it, by using a good medical resume format. Start by dividing your resume into the following sections:
Keep the formatting of your resume clean and elegant:
- Use the respected reverse-chronological resume format. It highlights your most recent position.
- Pick good resume fonts: 1112pt for the main body and 1416pt for section headings.
- Set 1-inch margins on all sides.
- Be generous with white space. Recruiters and hiring managers need breathing space.
- Try to keep your resume one-page but dont go crazy about it. Two-pagers are fine. Omitting important career details isnt.
Expert Hint: Once done, save your medical assistant resume in PDF to keep the layout intact. But double-check with the job posting before you send it. Some employers will only accept MS Word resumes.
How To Write Your Resume With Examples
Weâll be your step-by-step guide in the resume writing process helping you create an impactful medical assistant resume. With our practical examples and valuable tips, you can build your medical assistant resume by following these steps:
1. Career Objective or Summary?
Choosing between a career objective and summary statement to begin your resume depends on your accomplishments and where you are in your career. In most cases, we advise using the summary statement since it’s structured to display your experience and specialized skill set to meet the recruiter’s demands.
Candidates starting their careers, changing roles or returning to the workforce after a break can use the career objective to inform the employer of their skills, experience, career goals and aspirations.
As an exercise, let’s assume you are a recently certified medical assistant specializing in office administration looking for a full-time position at a hospital. Refer to these examples to understand the difference between a bad and good career objective.
Poor example:
âAn aspiring medical assistant seeking a full-time position in a hospital. I believe the dynamic hospital environment would enhance my skills and learning experience.â
This vague and generic objective statement fails to specify the required skills of a medical assistant, rendering the candidate inadequate for this position.
Good example:
This career objective represents an excellent example because:
2. Select and categorize your skills.
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Employment History Sample: Chart Your Growth
The employment history section of your medical administrative assistant resume is the nuts and bolts of your document. It is here that you impress by detailing the successes you have had in your career. Begin each bullet item with a strong action word followed by your actions and what you achieved.
If you are new to the job market, consider moving this section down to highlight demonstrable skills.
See resume sample content below for ideas on your employment history.
Medical Administrative Assistant, Bellemore Medical Group, New York July 2017 – January 2022
- Worked to optimize and streamline administrative processes to ensure the smooth operations of a medical group with over 5,000 patients.
- Collaborated with office staff to better support patients and their needs, leading to 5 percent jump in patient satisfaction rates in my first year.
- Assisted with appointment scheduling, rescheduling and follow-up arrangements.
- Coordinated tests, procedures and lab appointments for patients.
- Attended meetings as required by management and offered ideas and solutions to enhance administrative procedures.
Medical Receptionist, Caremount Medical Group, New York January 2015 – June 2017
What if this is your first job?
Good for you for jumping into the job market! You have a lot of skills even if you have not had a full-time job before. Remember that recruiters know they are hiring for an entry-level position and dont expect you to be a seasoned veteran.
Medical Assistant Work Experience Example
Certified Medical Assistant, Health Center, Charleston, WV
- Support 5+ healthcare providers during patient exams with a combination of administrative and clinical skills by scheduling appointments, updating patient files and obtaining vitals information for patient charts
- Ensure accurate documentation for more than 100 patients per day, streamlining billing and coding processes for improved cash flow on reimbursements
- Demonstrate exceptional interpersonal skills both in-person and via the telephone when scheduling appointments or making follow-up calls
Build Your Resume!
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Medical Assistant Senior Rep Oakwood Physiciansresume Examples & Samples
- Must have 1+ years work experience as a Medical Assistant
- Must be able to pass a basic Medication Administration pre-test during the interview process
- Must be able to pass all applicable Medication Administration exams with a score of 90% or better, in no more than 2 attempts per exam, within the first 30 days of employment
- Must have 3 years of work experience as a Medical Assistant
- Must have experience with EMR
- Must be able to work collaboratively and seamlessly with all personnel
- Must consistently show empathy to others
- Must possess the desire and ability to provide superior patient care and an overall positive experience for all patients and their families/caregivers
- Minimum of 2 years of professional applicable experience
- Experience with Microsoft Outlook
- Must be a team player, as well as have the ability to work independently
- Experience with eCW
- Knowledge of HEDIS, MRA, and/or Meaningful Use
- 1-2 years experience as a Medical Assistant
- Knowledge of Microsoft Word and Excel
Medical Assistant / Hours / Day / Bwh Giresume Examples & Samples
- Assist physicians or other licensed clinical staff with designated medical and/or point of care testing procedures in accordance with established protocols. Assist physicians or other licensed clinical staff in urgent care and emergent medical situations, including obtaining and operating medical equipment in accordance with established procedures
- Assist in the collection, labeling and processing of specimens. As instructed, perform point of care tests as outlined in relevant regulations
- Understand, respect and demonstrate patient confidentiality in all endeavors. Understand the legal ramifications of violating any component of patient confidentiality. Understand and demonstrate the protocol and related procedures for the release of patient information
- Interacting with Fellow Employees
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What About Medical Assistant Resume Soft Skills
Medical assistants interact directly with patients every day, so soft skills are essential to show you can handle that responsibility.
Soft skills should be subtly, yet intentionally, added into your resume. You dont need a whole sentence or line on a resume dedicated to your positive attitude or that you work well with others. Rather, bring elements of soft skills into your professional summary, objectives, and other areas of your resume.
For example, instead of saying professional medical assistant who is good at solving problems that arise with patients, you could add a few extra words to bring out soft skills like professional medical assistant who solves patient problems that arise with a positive attitude and calm demeanor.
Pro Tip
You can include specific examples when you demonstrated these skills into a special section titled most proud of. For example, The time I successfully deescalated a potentially violent situation between two patients.
Certified Medical Assistant Resume
Why this resume works
- In addition to a certification, most medical assistant jobs require finishing high school . If you don’t have any college experience, it’s perfectly okay to include high school in the “Education” section of your certified medical assistant resume.
- As you gain more experience as a medical assistant, you should show more leadership and impact. You can beef up your resume by touching upon organizational systems that save time and reduce the chances of making mistakes.
- Colleges around the country offer specialized programs to train you to become a medical assistant. They’re generally two semesters long, can be part-time, and ultimately end with a certification. If you attended one of these programs, then absolutely mention it.
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Bwpo Medical Assistantresume Examples & Samples
- Accurately performs the intake process using two patient identifiers, this includes checking vital signs, blood pressure, height and weight. Documents all results into Epic
- Reviews and documents allergy and smoking status
- Performs medication reconciliation following BWPO and BWH standards this includes reviewing the patients medication list and documenting/updating as needed
- Enters prescription renewal requests in Epic using the prescription renewal queue making sure to enter all pharmacy information and medication names in coded format
- Ensures PROMS, and practice specific paperwork are completed, helps complete them if necessary
- Reviews practice policies and procedures with new patients
- Performs patient education around virtual visits
- Responsible for managing the prescription renewal line, ensures all patients requests are handled in a timely manner. This includes management of prior authorizations
- Maintains excellent customer service
Medical Office Assistant Choi Mg Pediatric Urologyresume Examples & Samples
- Obtains signed consent forms from the patient or guardian. The patient’s insurance coverage is assessed for any managed care requirements and notations are made in the chart
- Performs order entry and documents the results of the test in the medical record for review by the provider
- The incumbent should have previous computer experience
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Prepare To Write Your Resume
Weve developed a system to help you gather all the information and tools youll need before writing a great resume. Instead of diving into writing your resume blindly, follow these steps for a smoother process:
- If you possess the required skills, you can confidently apply for the job. Study the job description of your desired role and identify its core requirements, such as scheduling patient check-in and check-out and assisting with clinical duties.
- Gather the relevant information to build out your sections, such as achievements from prior roles, certifications, licenses and important dates.
- Anticipate the use of tools like applicant tracking system, which scans your resume. Any spelling mistakes, overusing keywords like âdrivenâ and âcompassionateâ or flashy fonts negatively flag your resume in ATS and will put off recruiters alike.
- Keep your references from former hospitals or clinics handy if the need should arise. Itâs helpful to have a recommendation letter from your former employers, especially for a medical assistant.
- Thoroughly research the role, your recruiter and its status in the job market to make an informed choice. For example, find out the average income of medical assistants in the current job market and the best certifications for medical assistants.
- Browse through our resume examples to understand how a medical assistantâs resume should look, including role-specific suggestions and the use of proper medical jargon.