Have You Taken Any Food Safety Courses
Tim Hortons will train you to work within their very particular standards, but if you already have training in food safety, answering this with some detail of your training will show how committed you are to providing an excellent customer experience.
This would be a good time to mention any certificates or licenses you have that apply to the foodservice industry.
At Tim Hortons We Put A Lot Of Pride In The Cleanliness Of Our Restaurants How Important Is Cleanliness To You
At any restaurant or foodservice location, cleanliness is vitally important for food safety and for presenting the brand in the best light to the customers.
You will want to put a very positive spin on how important being clean is to you when dining out and why that should be a primary focus of working in food service.
Also, it goes without saying that you should be well presented when attending any hospitality or customer service interview.
How Hard Is It To Get Hired By Tim Hortons
So as a University Student, Im looking into a job for the summer, and was thinking about Tim Hortons. While Ive never worked in retail, or have cashier experience, Ive worked in about 4-5 volunteer positions. An example would be working at the front desk my local hospital, utilizing the computer to relay patient information for visiting family members, and direct people around. Another example would be volunteering in a nursing home.
Without me going further any and typing out my resume, Ive found its been difficult getting responses from retail stores like Shoppers Drug Mart, Walmart, Zehrs etc, because I assume they would prefer previous paid work experience. It feels like they kind of disregard some of that volunteer experience, though a lot of it required me to possess strong communication skills among others.
That being said, is it also really hard to get hired by Tim Hortons, if I only have volunteer experience? From what Ive seen, it feels like for some employees there, this may be their first form of work ever . Im just wondering if I should even bother to spend any time applying to every franchise in my vicinity, as the search seems hopeless.
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Tim Hortons Interview Questions And Answers
1. Tell us about yourself?
- Its okay to talk about your hobbies and interests but keep it brief. Try and focus on related work experience. Remember having related work experience will put you ahead of the competition.
2. Why should we hire you?
- Tell them you are a hard worker and want to work in a fast-paced environment.
- Mention you feel Tim Hortons offers exceptional value and service to the customer and because of this, you would be proud to represent them.
- Tell them you want to learn more about the restaurant industry and feel that Tim Hortons would be a great place to do it.
3. What experience do you have?
- If you have restaurant experience be sure to tell them about it.
- State any customer service experience you may have.
- Tell them about any fast-paced environment experience you have.
4. What is your greatest strength?
- The best way to respond to this question is to describe the skills and experience that you have which directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.
5. What is your greatest weakness?
- Something related to the job
- Steps to improve your weakness
My greatest weakness is I take criticism too personally. I have learned not to overreact and think about what was said. I have found that I have become a better employee when I learn from feedback.
6. What can you tell us about Tim Hortons?
How Would You Handle A Customer Unhappy With What They Were Served
Tim Hortons highly values positive customer interactions, so when something goes wrong and the customer is not happy, they want to make the customer happy again.
For this question, try not to take any blame onto yourself or the company, but rather use phrases like apology instead of sorry. Also explain how you would remedy a situation and the demeanor that you would have, eg calm, attentive, and empathetic.
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Tell Us What You Know About Tim Hortons
This is a very commonly asked question in interviews and is used more as an initial ice breaker and to see how you communicate when giving information.
Here are some useful facts about Tim Hortons:
- Toronto Maple Leafs hockey player Tim Horton and partners founded their coffee and donut shop in 1964 in Ontario.
- It is a fast-food restaurant as well as a donut shop, offering fresh hot and cold items suitable for breakfast or lunch.
- Tim Hortons coffee is so popular that it is sold by Keurig as a K-Cup.
- It is Canadas largest chain of quick-serve restaurants.
- Almost 5,000 stores in 14 countries.
- Tim Hortons is well known for its involvement in local charities.
For this question, there is no wrong answer, just be honest about anything you know or have experienced about Tim Hortons. To view more information about the company, you can view their Q& A page.
Positions And Salary Information For Tim Hortons
Tim Hortons hires on entry-level employees who stand at least 16 years of age. Employees must enjoy working with the public, show genuine interest in the coffee and donut business, and work well in team environments. Commonly sought after positions with the company include:
Team Member Guest enjoyment and fulfillment remain the top priorities for team members. As the public face of the company, a team member provides exceptional service, energy, and passion for the product. The ability to work in fast-paced environments, multitask, and communicate well with coworkers and customers alike generally serves employees well. Associate duties include taking customer orders, correctly ringing up purchases, accepting various forms of payment, answering questions about products and services, making product, and performing general housekeeping. Team members typically earn minimum hourly wage to start, with the possibility of earning up to $8.00 an hour.
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Additional Information About Tim Hortons
The first Wednesday of every June, Tim Hortons hosts a Camp Day. The fundraiser marks the largest single campaign for the company in terms of donations, as 100 percent of the proceeds of coffee sales benefit the Tim Horton Childrens Foundation. In 2013, Camp Day raised nearly $12 million for the foundation, which provides a fun-filled camp environment for children coming from economically disadvantaged homes.
Take Stock Of Your Achievements And Activities
Make a list of absolutely everything you’ve done that might be useful on a resume. From this list, you’ll then need to narrow down what to actually include on your resume. Different things might be relevant to different jobs you apply for, so keep a full list and pick the most relevant things from it to include on your resume when you send it out.
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Include A Summary Statement
Resume objective statements, where you state exactly what career goals you wish to achieve, have mostly fallen out of fashion. This is largely because you want to focus on what you can do for the employer, not what the employer can do for you. A resume summary statement, on the other hand, sums up who you are professionally at the top of the page in a sentence or two and serves as the first impression you give a hiring manager to entice them to keep reading.
Tim Hortons Job Titles And Salary Options
Interested candidates may apply online with Tim Hortons for the following jobs:
Restaurant Team Member
The position of restaurant team member incorporates job duties of cashiers, store-front employees, counter service, bakers, and drive-thru associates.
- The responsibilities for the position focus on customer satisfaction.
- Tim Hortons restaurant associates also greet customers, take food orders, prepare and bake food, run cash registers, and keep stores clean and sanitized.
- Team members stand responsible for proper handling and storage of food, as well. Hourly pay for Tim Hortons crew members begins around $10.00 and may increase up to $14.00 with experience.
Tim Hortons team supervisors stand as the captain of restaurant team members.
- Responsibilities of team supervisors include helping crew members, providing exceptional customer service, reporting to the assistant manager and manager, and training new employees.
- Team supervisors must be positive, flexible, organized, and communicate well. Pay rates begin around $12.00 per hour for team supervisor positions with Tim Hortons.
Managers at Tim Hortons locations focus on the day-to-day operations of the restaurant.
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Centerplate Food And Beverage Team
CENTERPLATE Food and Beverage Team
TERM LENGTH: September 2021 December 2021
Centerplate, a Sodexo company, bringing world-class guest experiences to life at the countrys top stadiums, arenas, convention centers, performing arts centers, zoos, aquariums, amusement parks and more. By understanding what matters mostto guests, to fans, to communities we help make the most of every moment through a strategic approach to hospitality. We craft one-of-a-kind guest experiences that reflect purpose and place, so your presence is valued, your returns are rewarding and your community connections are authentic.
Use your passion for service to create a positive impact in the Hamilton Community! Centerplate is excited to announce a number of job opportunities surrounding both the Hamilton Tiger-Cats and Forge FC Game Days at Tim Hortons Field.
This opportunity is perfect for anyone looking to gain experience working in a fast-paced, live event environment.
Game day opportunities include:
- Ensure high quality food is delivered to servers
- Maintain a clean and safe environment for guests and team
- Carry out all duties as assigned by the head cook
- Provide high quality service to customers
- Display knowledge of food menus
- Listen and respond to customer concerns and questions
- Ensure that the concession area is clean and organized at all times
- Quickly process transactions for guests
Education and Experience:
Tell Us About Yourself
This isnt a trick question, they really want to know about you. The purpose of this question is to find out what kind of employee you could be for Tim Hortons, and if you will be a good representative of their brand/image.
They want to know more than merely your work history, thats on the application after all, but how you view work and life in general. Plus, it gives them a chance to see some of your personality.
If you have interesting hobbies, have a family, are involved in the community, this would be an opportunity to talk a little about that. Also, try to avoid bringing up anything too controversial or political.
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Why Do You Want To Work At Tim Hortons
Interviewers know youre either needing a job or want to change jobs, so what they are looking for here is to see what attracted you to Tim Hortons.
For this question, you can talk about what you like about Tim Hortons, the perception you have of what kind of place they are to work at, and what you like about what they offer to customers.
Tim Hortons Work Benefits
Tim Hortons provides employment benefits, like competitive wages, convenient locations, free uniforms, advancement opportunities, flexible hours, and comprehensive training. Additionally, Tim Hortons provides incentive and recognition programs, which acknowledge outstanding workers. New hires complete comprehensive job training programs through Tim Hortons, which develop crew member skills. Tim Hortons also offers a scholarship program for team members pursuing secondary education and achieving academic goals.
Qualified Tim Hortons employees receive health benefits, including medical and dental coverage. Tim Hortons also offers vision, prescription drug, long-term and short-term disability, accidental death and dismemberment, and life insurance options. Community involvement stands as a top priority at Tim Hortons. The restaurant chain operates the annual Camp Day and Smile Cookie programs. These programs provide children from disadvantaged homes opportunities to attend summer camp for 10 days.
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Find Tim Hortons Jobs
Here are the some of the Tim Hortons jobs offering which you can apply and get the chance working with the Tim Horton.
1. Foodservice attendant
The candidate work includes food preparation, food handling, and serving, etc. Food attendants are employed by restaurants, cafeterias, diners, motels, and other foodservice businesses of all sorts of food and dining activities. The food service supervisor or kitchen manager supervises food attendants, who work all shifts, including weekends and holidays. Food servers are recruited on a full-time or part-time basis and are rarely asked to travel. Food attendants specific job responsibilities vary on the restaurant where they work, the menu options, and the number of food service stations in the dining rooms.
2. Food counter attendant
Pay Attention To Technical Details
When editing your resume, make sure there are no punctuation, grammatical, spelling, or other errors that will make your resume look unprofessional. Then, have a friend or family member read it again to catch any mistakes you might have missed you can’t afford a typo or missing word as a candidate with no prior work experience. Also, be sure to vary your language and utilize action verbs throughout your resume to keep your reader engaged.
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Include Any Extracurricular Activities Or Volunteer Work
When surveyed, the majority of employers say that they take volunteer experience listed on your resume, such as being a soup kitchen volunteer, into consideration alongside paid work experience. So any volunteer work that highlights your talents or where you learned a new skill should be put on your resume. Only include extracurricular activities and hobbies if they are relevant to the position and have equipped you with transferable skills that would be useful for the job role.
Never Include These Certain Elements
While there are many elements you should consider adding to your resume, there are a few things you should never include on your resume because they waste space, don’t tell the employer anything relevant, or could damage your personal brand. This list includes, but is not limited to great employment references, writing samples, and photos of yourself. Do not add this information to your resume unless an employer or recruiter asks you to provide them. In addition, make sure you’re not using an unprofessional email address. Kegmaster2017@email.com may have sounded great when you were younger, but it’s not the right message to send to prospective employers. It’s easy to create a free, professional-looking email address for your job-search activities with platforms like Gmail.
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Customize Your Resume For Each Job You Apply To
The last and most important thing to remember when creating a good resume is to customize it for every job to which you apply. Different job postings are going to have different keywords, different job duties listed, and so on. Appealing to each individual employer’s needs and job requirements is the best strategy for getting your application noticed and hopefully landing your first job.
At the end of the day, there’s no magical formula for how to write a winning resume the only perfect resume is the one that gets you the job. Be prepared to tweak and update your resume, even when you’re comfortably employed. Utilize a hybrid resume format and focus on your skills and education when you don’t have any work experience to show. Sooner or later, you’ll land that job and gain that much-coveted experience.
Tackling this kind of resume isn’t easy. If you’ve recently graduated or are in an entry-level job search, a professional resume writer can prepare you for success. Learn more.
Tim Hortons Resume Example
A resume is an important document that is required to apply for a job at Tim Hortons.
When the hiring manager reads a resume, they usually give a quick look to determine whether or not the resume is worth their time.
For that reason, you have to write your resume diligently and include relevant information in it.
How to Write a Great Resume for a Job at Tim Hortons?
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Everything You Need To Know About Tim Hortons Jobs
Tim Hortons is a worldwide fast-food restaurant business headquartered in Canada. Tim Hortons, based in Toronto, offers coffee, doughnuts, and other fast-food products. It is Canadas largest fast service restaurant franchise and has 4,846 locations in 14 countries. In Hamilton, Ontario the business was established in 1964 by Canadian hockey legends Tim Horton and Jim Charade after an early attempt in Hamburger foods. Horton formed a partnership with investor Ron Joyce in 1967, and following Hortons death in 1974, Joyce took control of the company. Joyce grew the company into a multibillion-dollar enterprise. Charade left the group in 1966 and re-joined temporarily in 1970, 1993, and 1996.