Front Desk Receptionist Ii Resume
Summary : 10 years of experience as a Front Desk Receptionist seeks position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.
Skills : Microsoft Word, Microsoft Office, PowerPoint, Quickbooks, Opera, ES Scheduling System, and Meevo Scheduling System.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Efficiently resolved problems or concerns to the satisfaction of all involved parties.
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
- Optimized profits by controlling food, beverage and labor costs on a daily basis.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Appropriately suggested additional items to customers to increase restaurant sales.
How Do Professional Resume Examples Work
Before explaining how these examples work, let’s clear air. They should not be mistaken for resume templates that are ready-made document format designed to help job-seekers portray their career achievements, skills, education, and work experience to their potential employers in an organized and attractive way.Now, the purpose of an example is to provide you with sufficient context, general best practices, and insight on what a resume for a specific industry looks like.Once you have an idea about how writing a specific or targeted resume works, you can improve the way you write your resume. This is how they work in helping you achieve your goals of writing a job-winning resume.
Whats The Best Hotel Front Desk Resume Format
If you dont know how to write a resume, you should ideally start with learning the different resume formats.
Essentially, there are 3 types of resume formats:
- Reverse-chronological format here you start from the latest experience to the oldest
- Functional format this format is skill-specific, and leaves the experience second
- Hybrid format this format combines the structure of the reverse and functional format
When looking at hotel front desk resume templates, youll notice the optimal choice of many is a reverse-chronological format. Essentially, this is recommended because it is practical, as it shows everything hotel employees look for in their future employees.
But, while it is an excellent choice for experienced applicants, a functional format resume will be a better option for those who lack the experience but have the relevant skills.
Lead Front Desk Agentresume Examples & Samples
- Be an expert and demonstrate knowledge of: all hotel features/services, hours of operations, room types, room rates, special packages and promotions, daily house count and expected arrivals/departures, room availability status, scheduled in-house group activities to anticipate and respond to guest inquiries promptly and accurately
- Approach internal and external guest opportunities with a sense of heartfelt care and urgency provide prompt follow-up to ensure 100% guest satisfaction
- Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent hotel data
- Must be able to understand, speak, read, and write in the basic English language
- Must be available to work, varied shifts and flexible schedules
- Opera experienced preferred
Front Desk Receptionist Cv Phrases To Utilize
Everyone would like to enhance their chances of a favorable outcome when trying to get a desired career as a Front Desk Receptionist. Nonetheless, not everybody has precious awareness about developing a powerful CV and responding to questions at the employment interview. We have to start with certain terms you may require to suit your CV if you’re a Front Desk Receptionist job seeker: hospitality services, meeting arrangements, operation monitoring.
Phrases To Use
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How To Write A Dental Receptionist Resume
A dental receptionist resume should show why youre the full package someone whos just as comfortable greeting patients as they are accurately recording medical data and billing insurance companies. Above all, your resume should convey a friendly tone and the right disposition for the office environment.
On our dental receptionist resume example, youll key sections that should be included in any resume for this role, including:
- The resume header
- The resume skills section
- The education section
These sections are found on resumes across the medical fieldbecause they make it easy for a hiring manager or office manager to quickly look over your experience and skills. In a fairly formal field like dentistry, its best to stick with the expected section names. While more creative labels might seem like a good way to stand out, they can confuse a hiring manager. Check out our formatting section later on for tips on how to create a resume that commands attention.
When writing your resume, its important to keep in mind that the clinic coordinatoris likely not the first person who will look over your application. In fact, the first person may not even be human! Thats because many large health organizations now use Applicant Tracking Systems to filter and rank resumes based on keywords found in the job description. Only the best candidates are passed onto the hiring managers desk. Luckily there are a few things you can do to increase the odds of overcoming this hurdle:
Front Desk Resume Length
A 1-page resume works in most cases as an overly lengthy resume can be too tedious to read and will probably turn off the interest of recruiters.
However, if you have been in the workforce for more than 10 years, you may need more space and a 2-page resume will work fine for you. But, try to stick to that length only.
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Receptionist Resume Examples Of 2022
In many offices, a receptionist is the first point-of-contact for customers. Receptionists fulfill administrative and customer service duties like greeting visitors, answering phones, scheduling appointments, handling correspondence and more. The Bureau of Labor Statistics predicts that receptionist jobs will increase by 5%, or 59,300 new jobs, between 2018 and 2028. The biggest demand for receptionists comes from healthcare offices, while the need for receptionists in other industries is expected to decline due to consolidation and automation of tasks.
As receptionist jobs have a low entry barrier, the candidate pool for available positions is often large, and includes individuals with high school or college degrees. A strong resume can make you stand out among candidates, and help you land the job you want. Below, we offer resume samples for both entry-level and experienced job seekers, as well as resume tips and best practices.
Hotel Front Desk Resume Summary Example
If youre an experienced hotel front desk employee, it is important that you highlight your abilities, skills, and achievements in a summary. Make it appetizing for the eyes and info-rich, like so:
Strategic hotel front desk agent with 10 years experience in the tourism and hospitality business. Successfully executing clerk and administrative tasks even in stressful conditions. Ready to create new connections with guests, and maintain the relations with previous guests to promote brand loyalty and customer satisfaction. Literate in any technology, and accounting duties.
As for how not to do it, here is a sample to avoid:
Experienced receptionist agent at the most prominent hotels. I have no trouble adapting to difficult situations and dealing with noisy guests. Also, I can do accounting, billing, and registration duties and produce quality work. I have long years of experience with technology and computer tasks.
A few more things to know when writing your hotel front desk summary template are:
- Avoid generalized information be specific. What hotel did you work at? For how many years? How long is your experience?
- Dont get too descriptive summarizing is your friend here, so filter out the top adjectives and action verbs you need and keep things short, concise, and accurate.Dont oversell yourself.
- Use action verbs: Achieved, strategized, managed, solved, etc action verbs send a precise message of what you can do as a professional.
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Receptionist Resume Experience Recruiters Search For
If you are a successful CEO with 10 years in the industry, building an Experience section is a no-brainer.
Unfortunately, not everyone could offer such expertise.
And this is fine!
Remember: its not about what experience you have, but its more about how you can sell it.
When it comes to building a receptionist resume experience, follow these rules:
- Emphasize communication and problem-solving by providing metrics
- Use action verbs and quantitative data
- Mention extraordinary achievement/task/duty that you did perfectly
Obviously, you should tailor your experience to the job description.
Focus on providing data for verbal and written communication and problem-solving.
How did these skills help you achieve a high customer satisfaction score?
What software did you utilize to excel as a receptionist?
How did you help clients and what techniques/methods did you use?
Write down on a list of paper all your duties and then pick up those that speak volumes!
Begin somewhere. You cannot build a reputation on what you intend to do.
Liz Smith, English character actress
Receptionist Resume Experience Examples
- Assist in regulating patient flow, patients needs and family information
- Book surgeries, assess patient needs and refer to appropriate medical staff
Front Desk Resumesample And 25 Tips
You make the company look good, meeting, greeting, and solving problems with efficiency and a smile. Prove your welcoming nature with your professional front desk resume.
The first of those front desk receptionist resume samples packs bonus skills. Id hire that guy in a heartbeat!
Expert Hint: Create a cover letter for your resume for front desk jobs. A cover letter should show why you love the company and role. It should also tease your best few front-desk accomplishments.
Double your impact with a matching resume and cover letter combo. Use our cover letter builder and make your application documents pop out.
Want to try a different look? Theres 18 more. A single click will give your document a total makeover. Pick a cover letter template here.
Heres how to write a front desk resume:
- Work from a good front desk resume template. Pack it with your top front desk achievements.
- Add front desk skills like answering phones and scheduling. Include numbers to prove your skills had impact.
- Write a hotel front desk resume objective to give a snapshot of your best features.
- Add additional resume sections like an NAPR membership or your typing speeds to show youre not just desperate.
Got questions on how to write good resumes for front desk jobs? Not sure how to put front desk clerk duties on a resume? Leave a comment. Well be happy to reply!
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Main Key Skills And Action Verbs For Front Desk Receptionist
The preferred job position in the Travel and Hospitality is much easier gained as soon as you use a correct technique: add action words and skill sets that respond directly to the standards of the Front Desk Receptionist career. Don’t forget to emphasize the most relevant of them, and you’ll make the most of your curriculum vitae. Right here are the most popular samples: phrase], decision-making abilities, meeting scheduling.
Key Skills & Proficiencies
The Summary Section That Stands Out
Your summary serves as the introduction of your resume.
As many people forget names right after they hear them, recruiters pay no attention to the vague summaries.
Therefore, its crucial to put valuable and accurate information tailored to the job description.
You should describe your personality, skills and experience in just 2-3 sentences!
Here is some advice on writing the perfect receptionist summary:
- Short, easy to read and cohesive
- Add communication and problem-solving skills
- Emphasize quantitative data and achievements
- Mention foreign languages that you can speak freely
- Describe 2-3 duties/tasks that you performed in your previous position
What to avoid in your receptionist resume:
- Repetitions and sentences that start with I
- Vague and useless information that tells nothing about you as a professional
- False statements and figurative language
Focus on building a compelling receptionist resume that will win every job!
If you have no idea what to add to your summary, try brainstorming! Think of all the tasks and duties you performed and write them down. Even the details could present you as a motivated and energetic professional.
Also Check: What Is A Good Objective Statement For A Resume
Front Desk Agentresume Examples & Samples
- Answer the phones according to the standards of proper etiquette and as fast as possible
- Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel
- Bank out at the end of the shift by following the blind drop procedures strictly. The front desk manager will always verify the shift closing
- Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations
- High school diploma or equivalent. -required
- Must be able to speak, read, write, understand and comprehend English fluently. -required
- Proficient in Microsoft applications. -required
- Proficient on property management systems . -preferred
- Hotel or property management or guest service experience. -preferred
- Knowledge of the area. -preferred
Hotel Front Desk Resume Example #1
This resume begins with a qualifications summary which lists the skills, achievements, and experience most relevant for a hotel front desk job. Focusing on these industry-specific keywords at the very beginning of the resume helps to ensure that your resume will be given a serious review by a hiring manager.
or see below for more examples.
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Front Desk Resume: Additional Information
Although not a mandatory section, the additional information can prove to be the key to why you might be shortlisted, especially if you are just starting your career.
In this section, you can add any miscellaneous information, ranging from your ability to use multiple languages and any relevant hobbies that may help enhance your job application.
The hospitality resume sample that we have attached below shows what a perfectly composed additional information section should look like:
Front Desk Receptionistresume Examples & Samples
- Provides secretarial support for the fitness professional staff: Types and files day-to-day correspondence and other documents assists in production of leaflets, special events or health promotional materials schedules appointments proofs all typed documents and administrative forms before mailing or release
- Performs general receptionist duties: Greets participants, visitors, and guests at the fitness center answers the telephone takes messages initiates informational or follow-up calls for the professional staff
- Maintains fitness center files: Utilizes Member Management Software Program to input participant information compiles monthly and quarterly reports
- Orders office, locker room and other supplies: Maintains an inventory of program forms, brochures, office products, toiletries, incentive awards and other supplies contacts HFC representative, company liaison for vendors to order and replenish supplies
- Carries out other projects and duties, as assigned by the Program Manager
- One to two years related work experience and/or training preferred
- Computer skills required
- Current First Aid and CPR certifications preferred, but required prior to start date
- Excellent verbal and written communication skills including spelling, punctuation and grammar
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Include Keywords From The Front Desk Job Description In Your Resume
An effective front desk resume focuses on how you can meet the companys needs, not realize your own personal goals.
To show employers that you have the qualifications theyre looking for, target your resume to each position by including specific keywords from the job description every time you send out an application.
For example, one of the front desk duties listed in the job description might be:
Answer phones and greet clients in a personalized and friendly manner
In this case, you should try to naturally incorporate the words personalized and friendly into your resume bullet points. Heres an example:
Greeted customers as they arrived at the hotel and provided friendly, personalized service tailored to their specific requests
Entry Level Front Desk Resume
For entry-level front desk employees or ones without any work experience, start by listing internships and responsibilities you assumed during them at the top. An internship can really help in getting more responses from employers. If you donât have one, try applying for one as soon as you can.
If you havenât done an internship, and need to create a resume for front desk with no experience â try placing your education section at the top, writing in detail about anything relevant , anything that can be leveraged in the field of administrative work.
There is no automation when it comes to this part. Your experience is a highly personal thing. Use reason and common sense to compile a section that best fits a particular job you are applying for.
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Front Desk Resume Sections
Pay attention to each section of your hospitality resume, even if it seems insignificant or not utterly important.
Find below the list of all the standard sections that should be drafted in your front desk resume:
- Professional Experience
You can also frame the following optional sections if space allows or if you feel they will add value to your front desk resume:
- Volunteering Experience
- Additional Information
Read Hiration’s 2022 Guide to sections in a resume to learn more about how to frame these sections and get more front desk resume ideas.
Use Hiration’s Online Resume Builder which comes with a huge library of pre-filled & pre-designed hospitality resume templates that can be customized as per you want.
Front Desk Resume: Certifications
Listing your certifications on your front desk resume will add value to your professional experience and educational qualification. It can bring you to the recruiters attention and make them recognize your potential.
It makes you stand out as it shows your dedication. It shows that you took out time to get certified and hence singles out your passion for the job.
The certification section of your front desk resume should communicate the following details:
- Name of the certification you have pursued.
- Name of the certificate issuing body.
- Location of the certifying body.
- Enrollment and completion date in the month and year format.
You can align these points in the below-mentioned format:
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If you are curious for more information, read Hiration’s 2022 Guide on listing certifications on a resume..
Look at what an ideal certification section looks like in our front desk resume example:
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