Receptionist Description For Resume

Receptionist Cv Summary Example: The Right Attitude

Your resume summary is the place to convince employers that youll stay upbeat and focused even on the busiest days. A compelling resume summary is a lot like a receptionist: multitalented, efficient and welcoming. Its your first introduction to employers and an invitation for them to get to know you better. Think of it as your resume in miniature a bit of personality, some skills and just the highlights from your previous experience.

Start with the number of years experience you have as a receptionist or in a related field. What were the main transferable tasks involved in those positions? Any particularly striking accomplishments? Now combine that with your main qualities: courteous, thoughtful, motivated, attentive, customer-focused.

According to the BLS, just over 1 million people are employed as receptionists in the United States meaning there are ample opportunities to replace retiring and departing workers.

Dont forget to take a look at the job posting and customizeyour receptionist resume by including keywords favorable to an ATS. If youre applying to a local company or emailing your resume to a hiring manager directly, it probably wont be filtered through an automated system. But it still doesnt hurt to give employers exactly what theyre looking for.

You can find sample receptionist resume summaries below.

Describe Your Professional Experiences On Your Receptionist Resume

When adding the professional experience to your receptionist resume, you should add the relevant experience and leave out any other experience that is not related to the job. If you are starting your career and dont have relevant experience, you can add any other work history that allows you to talk about your transferable skills.

Cv Skills Example: Cool Calm And Collected

You could land this job by growing an extra set of hands or by focusing on the skills you already have. You can have a PhD in astrophysics but if you cant answer the phone politely and manage your boss calendar, youre not going to last long as a receptionist. Thats why the skills list on your receptionist resume is so important. This is the nitty-gritty, so make sure to give this section enough attention. Thats easy to do using our field-tested templates and resume builder.

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Add A Medical Receptionist Resume Skills Section

A medical receptionist skills section helps you accomplish two things. First, if a hiring manager is going to skim your resume, the skills section gives them an easy way to check for things that matter to them. For example, if the hiring team wants a person with experience using a particular patient scheduling software, they can check your skills section to see if you fulfill that.

Second, you can use the skills section to include more medical receptionist resume keywords. Maybe your ability to use Mac computers hasnt been relevant to your previous positions, but you can list that skill under this heading so it appears in ATS filters.

Front Desk Receptionist Resume Examples Of 2022

Jobs for receptionists, including front desk receptionists, are expected to grow 4% from 2019 to 2029. This information from the Bureau of Labor Statistics estimates that there will be 39,500 new receptionist jobs in that time, with the growth driven by demand in healthcare industries. Growth in other industries will be slower as companies integrate new technologies to automate administrative functions and interact with customers.

No matter which industry youre planning to enter, competition for jobs is likely to remain strong. A well-crafted resume is an essential component in being noticed by hiring managers. If your resume needs help to make an impact, start with our downloadable resume examples. There are templates below for experienced front desk receptionists and those entering the industry, as well as tips for strengthening your resume and tailoring it to a job description.

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Receptionist Duties & Responsibilities

Receptionists perform a variety administrative and office tasks:

• Answer phone calls: This can involve taking messages or directing calls to appropriate personnel, and even directly answering general questions from clients, customers, and others.
• Schedule clients and customers: Most receptionists are responsible for scheduling clients and customers to meet with personnel, or they’ll schedule personnel for off-site duties, such as court appearances and meetings.
• Receive visitors: A receptionist might be able to deal with a client’s needs himself, but often directs them to the proper personnel or location.
• Collect information: This is most common for those who work in medical facilities. They might be charged with gathering personal information from new patients and confirming insurance coverage.
• Respond to incoming mail: This includes both email and paper mail, typically directing each to the proper personnel.

Some receptionists also assume secretarial duties, such as typing, filing, and copying correspondence and documents.

What It Takes And Where

The first step towards building a great receptionist resume is understanding the nuances of the role and job market.Think of a time when you visited a doctors office or business and the receptionist was less than helpful or even rude. It probably gave you a negative impression of the whole company and made you hesitate before recommending the business to family and friends. Thats why a good receptionist is such an important part of any organization.

From the newest associate to the CEO, every other employee is represented by the person sitting at the front desk. This means the right combination of charisma, attention to detail and patience is essential for this job. Not only will you be asked to complete a wide range of administrativetasks, youll probably be expected to listen to a lot of complaints both from clientele and staff. Avoiding gossip and focusing on the task at hand is the best way to assert your professionalism and stay in the companys good graces.

According to the U.S. Bureau of Labor Statistics , 47% of all receptionists work in the medicaland social assistance industries. That means medical offices and hospitals are a great place to start the job hunt for a receptionist position.

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Front Desk Medical Receptionist Resume

Use this template

Why this resume works

• As a front desk medical receptionist, customize your resume by how your work directly impacted the office through your exceptional customer service skills and understanding of medical office best practices. Cite specific data-driven examples, including process improvements and patient-centric techniques.
• Your front desk medical receptionist resume should highlight the scope, responsibilities, and specific medical office niche experience. This will catch the hiring manager’s eye looking for that “right fit” for their company.
• List any special skills on your resume related to the medical field like medical terminology or medical software. This sets you up for success as employers see you’re qualified for the role, especially if the job description prefers candidates with your specific skill set.

Medical Receptionist Resume Skills And Keywords

Medical professionals are already busy they rarely have time to read every single resume thats submitted. Instead, they will likely use applicant tracking systems to sort through candidates submissions for specific resume keywords.

The system then sends the hiring manager the candidates who most likely have the medical receptionist resume skills needed to be a good fit. Adding the following skills to your resume can help you get through these filters and in front of a real person.

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Receptionist Duties And Responsibilities

A receptionist’s duties can vary based on their specific office, but based on postings that we analyzed, this role has several core duties in any organization:

Greet and direct visitors One of the primary responsibilities of a receptionist is to welcome visitors to the office. The receptionist greets clients and other visitors and may offer them refreshments or a seat if they are waiting for an appointment. Receptionists may also direct these visitors to meeting rooms or offices. In this aspect of the role, a receptionist also checks the office calendar for appointments, maintains visitor records, and may issue visitor badges.

Answer phone calls and emails Receptionists also manage incoming phone calls and emails. They may use a switchboard or a multi-line phone, transferring calls to specific individuals or departments as well as directly answering client or customer questions. In some offices, the receptionist also handles incoming email to the office’s general address, responding to questions or forwarding emails to departments that can provide client assistance.

Manage correspondence Finally, receptionists handle incoming and outgoing mail and correspondence. They sort the day’s mail, usually handing it off to a clerk for delivery to the mailroom or placing mail directly in employees’ mailboxes. Occasionally receptionists may type letters and other correspondence and ensure that mail is ready for pickup at a specific time of day.

List All Ofyour Work Experience On Theright Andleft Sides Ofone Page

Listing your experiences on one side of the page can help recruiters to see what you are good at. This can be a great way to showcase your skills and potential.

A lot of people are reluctant to list their work history on their resume because they think it will be too long and cumbersome. But in reality, listing your work history on one side of the page can actually make it easier for recruiters to find your experience.

It is important that you keep your resume concise and relevant, as recruiters will not want to waste a significant amount of time going through a long list of irrelevant experiences. By listing your experiences in one column, you can ensure that all the information you provide is relevant and succinct.

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Using A Receptionist Job Description For A Resume

As a receptionist, you will likely be part of a pool of jobseekers who come from a variety of professional and educational backgrounds, but despite these differences, there are still some vital industry-standard skills and qualifications employers expect to see on your resume.

Receptionist Summary

If your resume starts off with an old-school objective statement, its time for an update. The professional summary section is your marketing pitch, and your goal is to show the reader the level of value you would bring to the company. You dont need to be overly detailed rather, use a few sentences to cover your most relevant and impressive qualifications. Important areas to mention include customer service, communication, professionalism, and organizational skills.

Receptionist Education & Certification

Receptionist Duties & Responsibilities

The receptionist often serves as the face of a company he or she is responsible for interacting with clients, greeting guests, and facilitating communication between internal and external parties. As such, its essential to use your resume to draw attention to your customer service and communication abilities to help the hiring manager feel confident that you would represent the company in a positive and professional manner.

Receptionist Skills

What Is A Receptionist Resume Objective

Commonly referred to as a career objective or objective statement, a receptionist resume objective provides employers with a summary of your short-term career goals and reasons for seeking employment. To effectively fill a receptionist role, you must possess a variety of skills and abilities, so you must highlight your strengths and experience throughout your resume. These statements are meant to attract a hiring manager’s attention, demonstrate that you are an ideal candidate and persuade them to keep reading, which is why they are usually placed at the very beginning of a resume.

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Formatting Your Receptionist Resume

The key to creating an exceptional receptionist resume is choosing the perfect format. While the format might seem like an arbitrary decision, its what will ensure your resume is readable, logical, and complete. A resume with no format at all is likely to be disorganized, and a resume with the wrong format wont highlight the right information. Your resume’s structural foundation should allow all the other aspects to fall neatly into place.

You can format your resume by taking a few simple steps:

• Choosing between reverse-chronological, functional, and hybrid formats
• Listing your contact information to create a header
• Taking ATS and readability into account

Receptionist Education Example: A Little Goes A Long Way

A college degree cant hurt and some certifications will show your commitment to learning and professional development. While traditional receptionist positions may only require a high school diploma or equivalent, a college degree can be a big advantage when it comes to securing a receptionist job at a top company.

If youre a recent graduate or college studentlooking to break into the industry you studied, a receptionist position is a great way to get your foot in the door and set yourself up for mentorship and advancement opportunities.

According to the BLS, the highest paid receptionists work in healthcare and social service organizations professional, scientific and technical services and administrative and support services.

We recommend listing your educationwith the year first, followed by the name of the institution, the degree and location. If you have a bachelors degree or higher, its not necessary to list your high school.

Here is the education section of a receptionist resume example.

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What Should I Include In My Receptionist Job Posting

When you post a receptionist job listing, you should think about the reception job duties that you need your employee to handle. Create a receptionist task list and include it when you advertise a receptionist job. Use the receptionist job description and duties above to get started and add to or expand on the skills and qualifications youd like to have in your next hire.

What Should Your Resume Entail: Receptionist Resume Examples

A resume is a one-page document that highlights your skills, experience, and qualifications. It should be written in a way that will grab the attention of the employer to get them to contact you for an interview.

The most important point to note about a receptionist’s resume is that it should be tailored to the position you are applying for. A well-written resume should contain these sections: Summary of Qualifications, Professional Experience, Education, and Skills.

Plus, the ideal receptionist resume examples should also work on answering the questions mentioned below:

· What are my skills?

· What am I capable of doing?

· What have I done in the past?

· Why do I want this job?

· Who am I as a person?

The importance of having a good resume that stands out cannot be underestimated because it can make or break your chances of getting the job that you want. An ideal receptionist’s resume is essential for you as a potential receptionist as it will impact the chances that you might have of getting an interview. In addition, a resume should always be concise and or relevant.

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Dental Receptionist Skills And Qualification:

• A high school diploma or GED is required
• It is beneficial to have certification in office administration, medical administration, or a comparable subject.
• A track record of employment in a dental office.
• Sound command of dental jargon.
• Knowledgeable about dentistry practice management programs.
• Working familiarity with standard administrative procedures.
• A polite telephone manner.
• Ability to multitask, organize, and manage time.
• An awareness of the process and operations in dental offices.
• Computer proficiency for fundamental programs like Microsoft Office and email.

Education In The Receptionist Resume

A reception role is a great way to get started in any industry. With a high school diploma, you can apply for a receptionist position and get it. Most reception jobs do not require a college degree, but it can help you secure a role in a top company if you have one. Every job posting is different, so you should take your time and review it before sending out your resume to ensure you include the educational qualifications required.

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What Skills To Put On A Receptionist Cv

A good receptionist is a jack of many trades here is a quick overview of highly sought-after skills in this role:

• Excellent administrative, organisational, time-management, and general reception skills.
• A confident, clear, and calm communicator.
• The ability to use your initiative.
• Phone and front desk reception.
• Database & records management.
• Accurate relaying of messages.
• Payment processing.

Ready to take the next step to becoming a Receptionist? Check these Receptionist jobs and apply!

Think Outside Past Job Descriptions

When listing your job history, describe the tasks you actually did, not just the responsibilities listed in your job description. You likely did far more duties than what you were originally hired for.

Explaining what you did at a job gives hiring managers a better idea of your experience. Be specific as possible. Submitted insurance is good, but Filed insurance claims for Blue Cross/Blue Shield and Humana is better. It allows your true abilities to shine through and gives hiring teams a way to compare your skills with those of other applicants.

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What Does A Receptionist Do

Receptionists serve as a business front-desk associate and are responsible for several administrative support duties that keep the office running efficiently. Receptionists may greet visitors, handle incoming and outgoing correspondence, maintain files and records, perform data entry, maintain office calendars and schedules, keep the office clean, safe and organized and keep office supply inventory fully stocked.

Related:

• Office and supply maintenance

Receptionist Skills And Qualifications

• Interpersonal skills – because they greet and direct visitors and answer phone calls, receptionists need strong interpersonal and client service skills
• Organization skills – receptionists need to be highly organized and able to manage schedules, appointments, and meetings for personnel throughout the office
• Multitasking – because this role involves frequently switching between duties and responsibilities, receptionists need to be able to successfully multitask and set priorities
• Problem-solving skills – in this role, receptionists frequently need to use their problem-solving skills to resolve client issues, manage office and meeting space, and balance conflicting employee needs
• Communication skills – receptionists also need to be able to successfully communicate with internal personnel and office visitors and callers, so strong written and verbal communication skills are key

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